California

All posts tagged California

Help Make My Voice Heard

Published October 15, 2018 by lynn k scott

I created a petition to alert the state of California to how cancer patients are being treated by Sutter Health.  If you could find it in your heart to sign and then reblog, share on Facebook, Twitter, or any other platform, I’d appreciate it.

It’s time we told insurance companies they can’t let doctors control who they do/don’t treat.  We are all people.  No one facing a life-threatening illness should have the stress of no treatment options because someone deemed a patient not worthy.

You can find the petition HERE.

Thank you for your support in this latest cancer development.

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Not Subjecting Anyone Else

Published July 20, 2018 by lynn k scott

Another failed attempt by Sutter Health Plus to do their job; help patients get treatment.  My journey has taken me to the point that I no longer give a damn what I say or how I say it, because when it comes to dealing with doctors, their staff and the insurance agencies, they have little disregard (in my experience) to actually assisting the patient; in the manner that works best for the patient.

I filed a complaint against my current oncologist’s staff for failing to do their job.  Of course, every complaint is done the same way.  Patient complains, grievance department calls doctor’s practice, “file review” and then issues a form letter that ignores half of what the actual grievance was about, dismisses patient concerns (as if they have been handled) fails to contact patient for clarification on information obtained from doctor’s office and refers patient back to PCP (Primary Care Physician); which patient has never seen.  The PCP is supposed to help with the oncology referral.

The patient is being seen by someone and wants a different doctor.  I didn’t go to medical school, but I’m smart enough to realize that the existing doctor, who already has some knowledge of the patient, should be making (and can make) the referral.  Why should the patient pay more money in copays to see an unfamiliar doctor, have to recount (AGAIN) why they need a referral, to a doctor who has no vested interest in that patient?  I mean, as an HMO, the PCP already gets a monthly stipend for accepting to see that patient; if and when that ever happens.

I’m a ‘bad’ patient, so I have to speak with a “case manager”.  I was already told by Sutter Health Plus, last year, they don’t have those.  The “case manager” is merely a person in the grievance department, who is assigned to deal with me when I call customer service.  Why?  Because I’m not allowed to be upset at their half-assed attempt of treating my disease.  After all, we have to protect the fragile ears of customer service reps, from upset cancer patients, asking…no begging….for support.

The twist in all this, is this person is on the team that reviews my grievances.  They rule the same way, EVERY TIME!  I am not allowed to have someone else review my grievances.  I am only allowed to speak with Carla (my “case manager”) or her supervisor.  I have asked repeatedly to speak to the manager who is above Carla and her manager.

Today, Carla had the nerve to say, “we will not subject anyone else to you and your behavior”.  Hmmm….make me continually deal with people who are part of the problem instead of passing the issue to someone who  1) might have a different perspective on the situation, 2) someone who would be a fresh start and 3) someone who might have the ability to see that my issues are addressed.

I’m such a detriment to the medical community, that I’ve been blackballed by the insurance agency itself.  Could I be nicer?  Perhaps.  Am I going to….NOPE!  Why?  It’s simple, I have had to fight for my basic rights, that I PAY for, just to be treated.  I am holding people responsible and I will not be a doormat because I refuse to let them make any further money off of me because they think they are god in deciding if I live or die.

Sutter Health Plus is in need of major reform (as are most insurance carriers).  Carla in claims needs to be retrained (as does her manager -with whom I will not speak with again).

At this point, I will be utilizing the UC Davis emergency room going forward.  I’ll incur the annual maximum charge and then they can run every test they want, but I’ve hit the maximum.  No patient should ever feel like they are being dismissed or given up on.  Sutter Health Plus (Sacramento, CA) has done just that!

Planning my 50th

Published March 8, 2017 by lynn k scott

Something I have been doing lately, is setting goals for myself. I am vocalizing my dreams in order to turn them into reality. I am sharing them here, on Facebook and with friends. I am holding myself accountable to make my goals happen.

Today, another dream, has turned into a goal.  While I am only heading toward the ripe-old-age of 46, I am planning something extremely special for my 50th birthday.  You see, I have this incredibly talented, yet humble, friend; someone I’ve yet to personally meet.

I’ve written about Dan before:  “He is my rainbow…”.  I hadn’t thought about it, but I would actually have to consider him my writing muse.  It’s often said to tell people you care about them now, because tomorrow isn’t promised to anyone.  Seeing how my family was ripped away from me, how Dan was there, I couldn’t imagine not knowing him.  Other people have come and gone from my life.  Each has taught me something; whether it was good or bad.  Where Dan is concerned, it’s as if his paintbrush has touched my soul and brightened it like the water colors do for his paintings.

The link we originally shared was my sister, Kathi.  Our friendship has blossomed like one of his paintings.  It started out small, details were added, life was breathed into it and now, here we are, years later, special friends with such an emotional tie. I know my life wouldn’t be complete without his positive influence.

“Sprouting New Beginnings” by Dan Angeles

Now that I have a few years, I can work on figuring out how to surprise Dan.  There are some logistics to plan, after all I’m in CA and he’s in TX and I will need some inside help. I don’t foresee that as an issue though.  It will be my first trip to TX (outside of the airport, that is).  I want to visit the Craighead Green Gallery, where is exhibits are shown.

In fact, if you are in the Dallas area, Dan will be opening a new exhibit, “Removing the Veil”, on April 1, 2017, and you’ll be able to see his amazing work first hand.  If you happen to meet him, please tell him, “Kathi’s sister sent me”.

Here is a video previewing the upcoming show.  One day, I will attend one of Dan’s opening.  I have always wanted to attend an art opening, but refuse to do so, until I can see his work on opening night.

I wish my friend much success and know I will be offering a long overdue hug for all his success, support and friendship, when we finally meet.

Onward to Pier 39

Published March 9, 2015 by lynn k scott

If you’ve been following along, this is the third installment of my trip in San Francisco yesterday, March 8, 2015.  There will actually be a fourth segment, but it won’t necessarily be tied to this particular trilogy of posts.  I realized I took so many pictures, there’s another post in the works but will still take time to cultivate before I can share it with you.

So far, we’ve made it from celebrating Chinese New Year’s in Chinatown, we’ve driven toward the Wharf and found underground parking for $15 for the day and we’ve commenced walking and are almost upon Pier 39.  Let’s continue the journey, shall we?

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We visited the back of the Pier first, where we were able to get a better view of the seals.   There aren’t quite as many pier seals as there used to be.  They tend to hang out in the winter, some take off for a bit, and some linger.  Over the years, there numbers have dropped quite a bit.  The docks used to be completely full.

             

2015-03-08 14.53.51     2015-03-08 15.55.28

From this vantage point (picture on the left), you can see a the tourists across the way trying to see the seals.  Please excuse my photography skills,  Technology and I fight often.  Between my Note 3 phone and my old point and click camera, we had some technical difficulties.  Either way, I prefer viewing the seals without pretending to be a fish crammed into a tourist sardine can.  The picture on the right is an upstairs view from Pier 39.

Then there are the seagulls.  When I snapped this quick picture, my husband asked, “are you REALLY taking a picture of the bird?  I had to laugh.  Even the tourists laughed.  Like I mentioned previously, what I won’t do for my writing.  So, if you’ve never seen a seagull, say outside of watching “The Little Mermaid”, here you go.

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What semi-guided tour would this be if I didn’t slip in a mention of Alcatraz Island?

Tours sell out quickly, so you’ll want to book well in advance of your visit.  I actually worked a private catering gig on “The Rock” many years ago.

                                  It was amazing, esp. for a history buff like me.  What a memory!

Last picture before heading onto the Pier. This gives you a great glimpse into how San Francisco is “layered”.  Love the American flag waiving in the breeze.  Great shot of Coit Tower (center) and then the TransAmerica Pyramid, which is the tallest skyscraper in San Francisco.

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Ok, we made it.  We’re on the famous, Pier 39.  This pier has a bit of everything.  As one tourist remarked, “it smells like fish” (in a shocked voice).  It took all my collective being not to embrace my NY-side and turn around to say “DUH!”.  I mean really, you’re right on the water.  The majority of restaurants surrounding the area, are ummmm, SEAFOOD restaurants.  That’s like walking into Ghirardelli and saying you smell chocolate.  Sorry, cracks me up what they say sometimes.  Sorry..back to embracing my California side…back to the tour….

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These three sights are pretty much what you would see as you headed onto Pier 39, from your left, center and right views. The Aquarium isn’t too bad.  Much to the disappointment of most, you won’t see huge sharks in the Aquarium.  Kids really seem to like it and there are two levels (I think).  I know there are at least two.  It’s been a few years since I went on the tour.

Note, if you have to go to the bathroom, there are restrooms to your right after you walk under the Bubba Gump Shrimp sign.  Those are always PACKED!  Walk upstairs and toward the back and there are more restrooms there.  They too get busy, but not like the one in the very beginning.

100_0423I love this shop.  Being Irish, it’s fun to indulge my Leprechaun belief but also see things that remind me of why I love being Irish.  When we took my son here, he found his sister’s Celtic Zodiac sign.  He actually turned that into a tattoo, which is in his bicep, so he can keep his little sister with him no matter where the Army sends him.

Just across the way from this shop is my all-time favorite shop on the Pier:  Enlightenment.  They have a lot of Asian art, clothing, sayings, signs, incense, trinkets; you name it.  I am working on buying a couple paintings from them.

  100_0424              2015-03-08 15.28.43This is one of the paintings I am currently looking at.

Last stop on this “tour” is the carousel toward the end of the Pier.  In all these years, I’ve never written it.  Never fear, there are jewelry, fudge, clothing, chocolate, crepe, pet and fairy shops for your buying pleasure.  There is a plethora of snack shacks and restaurants to provide a light snack to a satisfying meal.  If you’re a people watcher, this is the place to be.

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I hope you’ve enjoyed my seeing San Francisco, from the view of a non-native, who calls N. California her home.

Thank you for tagging along.

Until next time….

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