petition

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Sutter Health Plus – Denying Proper Care

Published October 26, 2018 by lynn k scott

I’m still trying to get the care I deserve.

The latest update:

I am being forced to see a doctor, not of my choosing.  Heck, I didn’t even know I was being referred to this provider.  No one returns my calls.  Three different people were supposed to call me back; no one did.  The doctors and insurance are clueless as to what communication means.  I AM THE PATIENT!  I am to be consulted and I participate in my care – that is my right!!!

They originally set me up with a male doctor and I was told regardless of what I prefer, they aren’t mandated to accommodate me.  I finally got a to make an appointment with a non-English speaking oncologist.  I am not allowed to choose someone I would feel comfortable with.  My care cannot progress if I cannot trust my doctor.  At this point, care is functionary only.  I cannot heal properly if I am under duress at what will be added to my file because I don’t respond or act within preassigned and undisclosed parameters.  I am not allowed to give feedback or ask clarifying questions without repercussions.  Is that anyway to treat anyone, much less someone with a cancer diagnosis.

The insurance company refuses to allow me to see any other provider.  My care is being compromised.  I tried to ask the scheduling person a clarifying question (very nicely) and she loudly states, “Don’t you yell at me!”.  I hadn’t.  However, because of the derogatory notations in my account, this is the norm for every phone call.  I am accused of being rude every time I attempt to receive help.

Doctors should only be able to read medical charts.  The inaccuracies of my “dismissal” from the previous oncologist negate to mention the SEVEN requests to see other oncologists.

The blackballing of my care continues.  If there are any attorneys within N. California who can right this wrong, please contact me.

Please click HERE to sign, share and ask others to sign my petition.

 

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